Need Any Help?

Here’s when you can chat with our Customer Champions:

Calls: 8am - 8pm (UK), 7 days a week
Live Chat: 7am - 10:30pm (UK), 7 days a week
Emails: 24hrs, 7 days a week – we aim to reply within 24 hours

Don’t forget:
  • Have you checked our FAQs? Head there first, you might find an answer to your query quicker this way!
  • Want to Take a Break or Self-Exclude? Go to the Responsible Gaming tab in My Account Settings for more details and to select the length of time you wish to close your account for.
  • Want to set a Net Deposit Loss Limit? Choose between a daily, weekly and monthly cap on the net amount you can lose. For full details and to set your limit, go to the Deposit Limit tab in My Account Settings.

Email

support@thevic.com