Customer Services

Customer service is our number one priority and we’re committed to providing you with the very best experience.

You can speak to us anytime by clicking the 'Chat with an expert' button in your screen's bottom right-hand corner.

You can also take advantage of the following ways to control your account, so you can continue to enjoy playing on our site.

We have tools to help you manage how much you spend, how long you play for or if you wish to take a break from playing. You can apply these to your account by following these steps:

  • Log into your account
  • At the top, right hand corner of your screen, you will see the account icon
  • Click on the account icon and select responsible gambling, then choose tool that is appropriate for you
  • Follow the steps to apply this tool to your account

Don’t forget:

  • You may be able to find an answer to your query in our FAQs, so make sure you check there first.
  • You can choose to set a Net Deposit Loss Limit. This limit caps the net amount you can lose daily, weekly or monthly - the choice is yours. For full info and to set your limit, visit the cashier.

Chat with an expert anytime by clicking on the speech bubble icon in the bottom right-hand corner of the screen.